For any questions, please contact the Commuter Benefits Service Center at 1-877-313-2706.
Click here to log in with your WWID (no leading zeroes), E-mail, or Network Username, and your J&J Network Password.
Administrator Log in Only:
Username:
Passcode:
  Forgot Your Passcode?
 
 
Forgot Your Passcode?
You must enter your WWID to answer Challenge Questions.
If your WWID is less than 9 digits, please enter leading zeroes.
Enter WWID
Return to the Login page.
Email a Passcode Reminder

If you are a first time user, your initial Passcode is equal to the last 4 digits of your SSN + MMDD of your birthdate for a total of 8 digits

If you do not receive an e-mail within 24 hours to the address you entered, please call the Commuter Benefits Service Center at 1-877-313-2706. Commuter Benefits representatives are available to assist you Monday through Friday, 8 a.m. to 8p.m., Eastern Time, except holidays.

Click here if you use an e-mail filtering "SPAM" software.

If you have forgotten both your User ID and your Passcode, please call the Commuter Benefits Service Center.

  • To have your Passcode sent via e-mail, fill out the fields below. All fields are required. Click Submit. Once you receive your Passcode and log in, you will be forced to change your Passcode.
Social Security Number
First Name
Last Name
ZIP/Postal Code
(address of record)
Date of Birth
(mm/dd/yyyy)
E-Mail address
Confirm E-Mail address
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Your user ID is your WWID. It must be 9 digits in length. If your assigned WWID is less than 9 digits, please enter leading zeros. Example: If your assigned WWID is 12345, you will enter 000012345 in the WWID field.

If you have forgotten your Passcode, click the Forgot your Passcode? link.

If you are a first time user of the site, your initial Passcode is the last four digits of your Social Security number + your birth date in MMDD format.

Example: If the last four digits of your SSN are 2468 and you were born on March 22, your initial Passcode will be 24680322.You will be required to change your passcode the first time you log in.

Need to reach a Commuter Benefits Service Center Representative? You can speak with a Commuter Benefits Service Center Representative at 1-877-313-2706, Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, except on holidays. For TDD communication services for the hearing impaired, call 1-800-833-8334.